Privacy Policy and Data Protection
Your information is important—here’s how we collect, use, and safeguard your data.
How We Protect Your Privacy Online
At velocirae, your privacy is fundamental to our commitment to trustworthy digital services. This document explains how we handle your personal data when you visit our site or use our digital marketing resources.
We prioritise keeping your information secure and transparent. Please review this policy to understand the details regarding our data collection, use, storage, and your rights under Australian law.
What Personal Data We Collect
When you use our website or digital marketing tools, we may collect personal and non-personal information necessary for site functionality, analytics, and service improvement.
Information You Provide Directly
- • Contact information such as your name and email address
- • Account registration data submitted through our forms
- • Queries or support requests sent to our team
- • Newsletter sign-up or event participation details
- • Feedback and survey responses you willingly submit
Information Collected Automatically
- • IP address and device type to enhance security
- • Browser details for optimal user experience
- • Pages visited and interaction statistics
- • Cookies and analytics data for performance insights
- • Referral source data to understand site access trends
How Your Data Is Used
Personal data is used exclusively for improving our site, delivering requested services, and communicating relevant information, always with respect for your privacy.
- • Providing digital marketing insights and resources
- • Personalising your website experience
- • Processing support and information requests
- • Improving functionality and user engagement
- • Conducting analytics and performance reviews
- • Protecting against fraud and maintaining security
- • Complying with applicable legal requirements
Our Promise: We are committed to handling your data securely and in full compliance with Australia’s privacy principles. Your details are not sold or shared with unauthorised third parties.
When Information May Be Shared
Personal information is disclosed only as needed for service provision, legal compliance, or with your explicit consent. We never share data outside these circumstances.
Service Partners and Processors
We use trusted providers for hosting, analytics, and communication tools. Each is selected for their data security and privacy standards aligned with Australian law.
Legal Duties and Compliance
We may disclose data to authorities as required by law or to ensure legal protections for our organisation.
Aggregate and Anonymous Data
We may publish anonymised usage statistics that cannot identify individuals.
Your Data Rights Explained
You have rights over your personal data, including access, correction, deletion, and objection. Contact us to exercise these rights as provided under Australian regulations.
- • You can request access to your personal details
- • Request correction of incomplete or incorrect data
- • Ask us to erase your personal data from our system
- • Obtain your data in portable electronic format
- • Object to processing under certain situations
- • Ask us to limit processing of your data
For any request regarding your rights, reach out and we’ll respond as promptly as possible.
Security and Safeguards
We utilise physical, technical, and organisational measures to protect your information from misuse, unauthorised access, and loss.
Technical Security Controls
- • Use of SSL encryption on all forms
- • Secure servers and data centre protections
- • Regular software and security updates
- • Firewall and intrusion detection technology
Organisational Data Practices
- • Access restricted to authenticated personnel only
- • Mandatory privacy awareness training for staff
- • Comprehensive incident response planning
- • Routine review of data management policies
How Long Data Is Retained
Information is kept only as long as needed for our services or as legally required. Retention varies by data type and purpose.
- • Account details are retained until deletion request
- • Site interaction data is held for analytics duration
- • Your messages are deleted after resolution
- • Transaction data is stored for legal periods
- • Preferences are updated per your instructions
You can request deletion or corrections at any time.
International Data Transfers
Where necessary, data may be processed outside Australia. We ensure protection with contractual clauses and recognised frameworks.
- • Service providers compliant with privacy regulations
- • Data processed in countries with adequate protection
- • Appropriate contractual agreements in place
- • Regular review of third-party privacy standards
Cookies and Tracking Tools
We use cookies to secure, personalise, and analyse your experience. Adjust your browser options if you wish to manage cookie settings.
Types of Cookies We Use
- • Allow site core functions and security to operate
- • Enable analytics and improve performance
- • Store preferences and user settings
- • Support enhanced features and integrations
You may disable cookies in your browser at any time.
Updates to This Privacy Policy
We update this policy as regulations or practices change. The latest version will always be posted on our website.
- • Website notifications for material changes
- • Updates signalled within the policy text
- • Changes communicated via email if applicable
- • Archive of previous policy versions available
We encourage you to review updates regularly.
Contact Information for Privacy Matters
Reach out to us with questions about your privacy rights or data handling.
velocirae
34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61797278588
Email: content@velocirae.com
Privacy policy last revised October 11, 2025
Policy effective as of October 11, 2025